From the Court to Clippers, How Pro Volleyball Player Jeff Ptak Built a Winning Salon Business
From Buffalo to Fort Wayne, from NCAA Final Four glory to pro courts across Italy, Russia, Brazil, and beyond, Jeff Ptak turned a decade-plus volleyball career into a second act as one of Fort Wayne's most sought-after salon owners. In this conversation, Brad Noll and Jeff unpack how fundamentals, client experience, and authentic relationships translate across sports, small business, and life.
Key Takeaways
● Fundamentals are non-negotiable. Whether it's footwork in volleyball or the client consultation in a salon, the small, repeatable basics are what separate successful businesses from stalled ones.
● Client experience is paramount. People don't want to be a number. A 12-minute chain-salon haircut can't build rapport; slowing down to ask questions and understand the person is the difference maker.
● Two things can be true at once. You can be fully present in your current chapter while intentionally building toward your next one. Jeff knew at 12 he'd cut hair after sports, and that clarity drove both careers.
● Adversity can be a gift. COVID shut Jeff down for nine-plus weeks right as he was opening his salon. When the doors reopened, demand exploded and his client base grew faster than it would have otherwise.
● Happiness is the real scoreboard. After chasing the game around the world, Jeff's definition of winning is simple: a quiet night at home with the people he loves.
● Problem-solving is the job. Every head of hair is unique. Great operators in any field diagnose first, then execute.
Guest Info
Name: Jeff Ptak
Former professional volleyball player who starred at IPFW, earning All-American honors, MIVA Player of the Year in 2003, and helping lead the team to the 1999 NCAA Final Four. He played professionally for over a decade in countries including Italy, Russia, Brazil, Puerto Rico, and the UAE, and now owns a small business in Fort Wayne, Indiana.
Company: Jeffrey Benjamin Hair (Fort Wayne, IN)
Resources
● Jeffrey Benjamin Hair: https://www.jeffreybenjaminhair.com
● IPFW (now Purdue University Fort Wayne) Athletics: https://www.gomastodons.com
● Allen County War Memorial Coliseum: https://www.memorialcoliseum.com
● NCAA Men's Volleyball: https://www.ncaa.com/sports/volleyball-men
● MIVA (Midwestern Intercollegiate Volleyball Association): https://www.mivavolleyball.com
● USA Volleyball: https://www.usavolleyball.org
Connect
● Student of the Game Podcast: https://www.nollteam.com/podcast
● Brad Noll on LinkedIn: https://www.linkedin.com/in/bradnoll
● Noll Team Real Estate: https://www.nollteam.com
● Jeff Ptak / Jeffrey Benjamin Hair: https://www.jeffreybenjaminhair.com
About Noll Team Real Estate
Since 2003, Noll Team Real Estate has been helping people in the Fort Wayne area find the freedom to live the lifestyle they want. Despite changing markets and business tactics, we have remained true to this better and improved business model by focusing on building relationships and serving others in everything we do. Whatever stage of life you are in, our goal is to provide you with the wisdom and tools necessary when buying or selling a home. We put you first to ensure an enjoyable and profitable experience.
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